Refund Policy
7-Day Money-Back Guarantee Policy for Master Library
Effective Date: October 3, 2024
We offer a 7-day money-back guarantee to ensure your satisfaction with our digital products. If you are not fully satisfied, you may request a refund, subject to the following conditions:
Eligibility Criteria:
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Timeframe: Refund requests must be made within 7 days of purchase.
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Reason for Refund: Provide a detailed reason for the refund request, explaining why the product did not meet your expectations.
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Usage Restriction: Refunds are only applicable if you have not extensively used or downloaded the digital product. We reserve the right to deny refunds if there is evidence of substantial usage or exploitation of the product.
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Request Process: Email us at info@masterlibraries.com or contact@masterlibraries.com with the subject “Refund Request” and your order details.
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Processing Time: Approved refunds will be processed within 10 business days. Refunds will be issued via the original payment method.
Non-Refundable Conditions:
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Failure to meet the refund criteria (e.g., extensive usage of products).
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Failure to request a refund within the 7-day window.
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Products that have been used for commercial purposes or rebranded before requesting a refund.